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HARRINGTONS OF LONDON

MASTER TERMS AND CONDITIONS OF CARRIAGE

These Master Terms and Conditions of Carriage ("Conditions") govern all contractual relations between Harringtons of London Ltd and any Customer or Passenger in connection with the provision of the Services. By making or accepting a Booking, the Customer agrees to be bound by these Conditions in their entirety. No servant, agent, subcontractor or driver of the Company has authority to waive, vary or modify these Conditions unless expressly authorised in writing by a Director of the Company. If any applicable legislation renders any part of these Conditions invalid or inapplicable, that part is overridden to the minimum extent required and no further; the remainder of these Conditions continues in full force and effect.

​PART I — MASTER TERMS AND CONDITIONS OF CARRIAGE

These Master Terms and Conditions of Carriage ("Conditions") govern all contractual relations between Harringtons of London Ltd and any Customer or Passenger in connection with the provision of the Services. By making or accepting a Booking, the Customer agrees to be bound by these Conditions in their entirety. No servant, agent, subcontractor or driver of the Company has authority to waive, vary or modify these Conditions unless expressly authorised in writing by a Director of the Company. If any applicable legislation renders any part of these Conditions invalid or inapplicable, that part is overridden to the minimum extent required and no further; the remainder of these Conditions continues in full force and effect.

1.  Definitions and Interpretation

1.1  In these Conditions the following expressions have the meanings given to them below:

"Company"

Harringtons of London Ltd (Company No. 16808033), a licensed private hire operator, whose registered office is at Strata House, 34A Waterloo Road, London, NW2 7UH.

"Customer"

Any individual, company, partnership, limited liability partnership, family office, concierge service, school, educational institution, travel management company, intermediary or any other legal person or entity who makes, accepts or benefits from a Booking, whether as principal or as agent.

"Passenger"

Any individual actually carried or to be carried in a Vehicle pursuant to a Booking, including the Customer where applicable.

"Booking"

Any reservation, instruction or request for the provision of Services accepted by the Company, whether made orally, electronically, via the Company's website or booking platform, by telephone or in writing.

"Services"

All chauffeur-driven private hire, executive transport, airport transfer, seaport transfer, event transport, wedding transport, road-show transport, school transport, concierge transport and all ancillary or related services provided by the Company.

"Vehicle"

Any motor vehicle used by the Company or its subcontractors to perform the Services, whether owned, leased, hired or otherwise made available.

"Charges"

All sums payable by the Customer to the Company including but not limited to base fares, VAT, waiting time charges, tolls, parking charges, Congestion Charge, ULEZ charges, out-of-hours surcharges, cleaning fees, damage charges, vehicle downtime charges, administration charges, late payment interest, recovery costs and all other disbursements.

"Confirmation"

A written acknowledgement from the Company confirming the acceptance of a Booking, including confirmation by email, SMS, booking platform notification or other electronic means.

"Credit Account"

A pre-approved account permitting a Customer to defer payment of Charges subject to the Corporate Account Terms.

"Force Majeure Event"

Any event or circumstance beyond the reasonable control of the Company including but not limited to acts of God, war, terrorism, civil commotion, strike, lock-out, labour dispute, fire, flood, storm, earthquake, epidemic, pandemic, government action, regulatory change, traffic congestion, road closures, accidents, vehicle breakdown, airport or port closure, immigration or customs delays, and system or communications failure.

"Price List"

The schedule of Charges published by the Company from time to time on its website or made available to Customers upon request, which may be updated without notice.

"Subcontractor"

Any licensed private hire operator or driver to whom the Company subcontracts or transfers any Booking in accordance with Clause 10.

"Waiting Time"

Any period during which a Vehicle and driver are held available beyond the free waiting allowance specified in Clause 

1.2  References to a "person" include individuals, companies, corporations, partnerships, unincorporated associations and any other legal entity.

1.3  The singular includes the plural and vice versa; any gender includes all genders.

1.4  Headings are for convenience only and do not affect interpretation.

1.5  References to "writing" include email and electronic communications unless otherwise specified.

1.6  Where the Customer contracts as agent on behalf of Passengers, it warrants that it has authority to do so and binds each Passenger to these Conditions accordingly.

2.  Contract Formation and Operator Status

2.1  The Company is a licensed private hire operator regulated under the Private Hire Vehicles (London) Act 1998 and associated legislation. The Company contracts as principal with the Customer for the provision of the Services.

2.2  No Booking shall be binding upon the Company until a Confirmation has been issued by the Company. The Company reserves the absolute right to decline any Booking at its sole discretion without being required to give reasons.

2.3  For the avoidance of doubt, the Company's acceptance of a Booking via a booking platform, website, telephone or other means does not constitute a Confirmation. Only a formal Confirmation constitutes acceptance.

2.4  No driver, subcontractor or employee has any authority to enter into any agreement, make any representation, or vary these Conditions on behalf of the Company unless expressly authorised in writing by a Director.

2.5  These Conditions apply to every Booking to the exclusion of all other terms including any terms or conditions the Customer may purport to impose. Any such terms are expressly rejected.

2.6  The Contract is formed in England and is governed by English law.

 

3.  Booking Obligations and Risk Allocation

3.1  The Customer warrants that all information provided at the time of Booking — including collection and delivery addresses, passenger numbers, flight numbers, arrival times, luggage requirements, special instructions and any other relevant details — is complete, accurate and not misleading.

3.2  The Company shall be entitled to rely entirely on the information provided by the Customer and shall bear no responsibility for any failure in performance arising from inaccurate, incomplete or misleading information.

3.3  Any error, omission, change or last-minute amendment to Booking information by the Customer shall entitle the Company to levy additional Charges and shall not give rise to any liability on the part of the Company for any resulting delay, inconvenience or loss.

3.4  The Customer accepts full responsibility for ensuring:

  • that all Passengers are ready for collection at the confirmed time and location;

  • that route instructions, if provided, are lawful and practical;

  • that all Passengers carry appropriate identification and travel documentation;

  • that all applicable laws, regulations and regulatory requirements are complied with, including in relation to child seats, safeguarding and seatbelts; and

  • that the Company is notified of any change in requirements as early as practicable.

3.5  The Customer acknowledges that the Company's ability to provide the Services is entirely dependent upon the accuracy of the information provided and agrees that it shall not hold the Company responsible for any consequential failure resulting from the Customer's own act, omission or default.

 

4.  Pricing Structure and Commercial Protection

4.1  All prices are quoted subject to availability at the time of quotation and may be revised prior to Confirmation. The Company reserves the right to correct any pricing error, including an obvious error arising from a typographical or systems fault, at any time before performance.

4.2  Unless expressly stated otherwise in writing, all prices quoted are exclusive of:

  • Value Added Tax (VAT) at the prevailing rate;

  • Waiting time beyond the free allowances specified in Clause 7;

  • Tolls, bridge and tunnel charges;

  • Parking and airport drop-off or pick-up charges;

  • London Congestion Charge, ULEZ Charge and any equivalent levy;

  • Additional mileage arising from route changes, amended destinations or passenger instructions; and

  • Any out-of-hours surcharge applicable to the relevant service level.

4.3  The Company shall be entitled to charge for any variation, delay, extension, detour or additional requirement instructed by or caused by the Customer or any Passenger, whether during the journey or otherwise.

4.4  Where the Customer or a Passenger requests changes to the route, destination or vehicle requirements during the course of a journey, such changes are made at the Customer's risk and may result in additional Charges being applied without prior notice.

4.5  Prices may be subject to surge pricing during periods of high demand, peak travel periods, public holidays and major events. The applicable price at the time of Confirmation shall govern.

 

5.  Payment Enforcement and Revenue Protection

5.1  Unless a Credit Account has been formally approved in writing by a Director of the Company, payment of all Charges is required in full in advance of the provision of Services.

5.2  The Customer irrevocably authorises the Company to charge the payment method provided at the time of Booking for all amounts due, including amounts becoming due after the initial Booking as a result of variations, Waiting Time, damage, cleaning or other events contemplated under these Conditions.

5.3  The Company may:

  • pre-authorise payment cards for anticipated Charges prior to the commencement of Services;

  • capture further amounts following completion of Services to recover additional Charges; and

  • retain deposits pending settlement of any outstanding amounts.

5.4  Without prejudice to any other right or remedy, if any sum due to the Company is not paid by the due date:

  • interest shall accrue on the overdue sum at a rate of 8% per annum above the Bank of England base rate, calculated daily from the due date to the date of actual payment, pursuant to the Late Payment of Commercial Debts (Interest) Act 1998;

  • the Company may instruct debt recovery agents and reserves the right to recover all costs of recovery including legal fees and disbursements;

  • the Company may immediately suspend all Services to the Customer and any associated accounts; and

  • the Company may terminate any Credit Account with immediate effect.

5.5  The Customer irrevocably waives any right of set-off, counterclaim, deduction or withholding against the Company in respect of any Charges due. All Charges are payable without deduction.

5.6  Returned, declined or failed payments shall incur an administration charge of £35 per occurrence. The Company accepts no liability for any consequence arising from a failed payment where that failure results from the Customer's action or omission.

 

6.  Deposits and Resource Allocation

6.1  The Company reserves the right to require a deposit in respect of any Booking, and shall require deposits in the following circumstances as a minimum:

  • Events, corporate functions and occasions involving multiple vehicles or extended requirements;

  • Wedding and civil partnership transport;

  • Peak period and high-demand bookings including New Year, Christmas, major sporting and cultural events; and

  • Any Booking where vehicles are pre-allocated more than 72 hours in advance.

6.2  All deposits paid to the Company are strictly non-refundable in all circumstances, including but not limited to changes of plan, circumstances beyond the Customer's control, illness or death of a Passenger, event cancellation and all other eventualities. The deposit reflects the Company's commitment of resources and the opportunity cost of declining alternative bookings.

6.3  Where a Vehicle has been allocated to a Booking and resources committed, the Company reserves the right to invoice for 100% of the Booking value regardless of whether the journey is completed, if the Booking is cancelled within the cancellation window specified in Clause 16.

6.4  Where a Booking involves bespoke arrangements, specialist vehicles, event-specific logistical preparation or any other pre-booking commitment by the Company, the full cost of such preparation is recoverable in addition to any applicable cancellation charge.

​

7.  Waiting Time and No-Show Policy

7.1  The following complimentary waiting allowances apply, commencing from the confirmed collection time or the last estimated arrival or disembarkation time notified to the Company for the relevant service:

Collection Type
Complimentary Waiting Allowance
Standard domestic collection (non-airport)
15 minutes
UK domestic airport collection
45 minutes from flight landing
International airport collection
60 minutes from flight landing
Seaport / international terminal collection
60 minutes from vessel/train arrival
Hotel, venue or event collection
15 minutes from confirmed time

7.2  Any waiting beyond the complimentary allowance shall be charged at the rate applicable to the relevant vehicle class as set out in the Price List, charged in 15-minute increments.

7.3  For the purposes of calculating the commencement of the waiting allowance, the Company shall be entitled to rely on published flight data, port authority information or other publicly available arrival data. No adjustment shall be made for undisclosed delays known to the Customer.

7.4  A no-show occurs where a Passenger fails to present at the confirmed collection point within the complimentary waiting allowance (or any extended time at the driver's discretion). A no-show constitutes a cancellation made after arrival and shall be charged at 100% of the Booking value, plus all Waiting Time charges and any parking or other disbursements.

7.5  The Customer accepts all risk associated with delays in travel, including flight delays, customs and immigration processing, lost luggage, connections and all other causes.

8.  High-Risk Delay Allocation

8.1  The Company is not responsible for, and shall bear no liability in respect of, any delay to the commencement or completion of the Services arising from any of the following:

  • Traffic congestion, road accidents, road works or road closures;

  • Airport or port delay, including departure or arrival delays of any carrier;

  • Immigration or customs processing delays;

  • Adverse weather conditions;

  • Breakdown of another vehicle;

  • Public demonstrations, protests or civil disturbances;

  • Sporting, cultural or public events;

  • Acts of terrorism or threats thereof; or

  • Any other Factor Majeure Event.

8.2  The Customer bears the full and exclusive risk of timing. It is the Customer's responsibility to ensure that adequate time is allowed for completion of any journey, taking into account all foreseeable risks.

8.3  The Company shall not be liable for any missed flight, missed connection, missed appointment, missed event, missed departure or any other time-critical consequence arising from any delay however caused.

8.4  Any advice given by the Company or its drivers in respect of journey time is given in good faith only and shall not constitute a contractual guarantee of timing or arrival.

 

9.  Vehicle Substitution and Operational Control

9.1  The Company reserves the right at its absolute discretion to substitute any Vehicle with an alternative vehicle of equivalent or superior specification, including in the event of mechanical failure, accident, regulatory requirements or operational necessity.

9.2  No refund, cancellation right, reduction in Charges or other remedy shall arise by reason of a vehicle substitution, provided that the substitute vehicle is of broadly equivalent passenger capacity and standard.

9.3  The Company shall determine routing at its reasonable discretion, having regard to prevailing road and traffic conditions, unless the Customer has provided specific routing instructions in advance. The Company shall not be required to follow routing instructions that it reasonably considers unsafe, impractical or unlawful.

9.4  Animals shall not be carried in any Vehicle except registered guide dogs accompanying a registered visually impaired Passenger, subject to prior written notification to the Company.

 

10.  Subcontracting

10.1  The Company may subcontract the whole or any part of any Booking to any licensed private hire operator, driver or fleet provider as it sees fit, including pursuant to the Private Hire Vehicles (London) Act 1998 and the Deregulation Act 2015 (s.11).

10.2  The Customer accepts this right of subcontracting without objection and agrees that such subcontracting shall not affect the Customer's obligations under these Conditions.

10.3  Where the Company subcontracts a Booking, the Company remains the contracting principal and retains liability to the Customer subject to these Conditions. The Customer shall have no direct contractual relationship with any Subcontractor by reason of these Conditions.

10.4  The Company shall take reasonable steps to ensure that any Subcontractor used holds all necessary licences, insurance and regulatory approvals as required by applicable law.

 

11.  Passenger Behaviour and Immediate Termination

11.1  The Company reserves the right, through its driver, to terminate Services immediately and without refund where any Passenger:

  • engages in abusive, threatening, violent, discriminatory or intimidating conduct towards the driver or any other person;

  • is or appears to be in a state of intoxication through alcohol, drugs or other substances to a degree that creates a safety risk or risk of damage;

  • creates any risk to the safety of the Vehicle, the driver or any other road user;

  • refuses to comply with reasonable requests from the driver, including in relation to seatbelt use or vehicle safety;

  • engages in conduct prohibited by law; or

  • causes or threatens to cause damage to the Vehicle or any of the Company's property.

11.2  Termination of Services pursuant to this clause shall not affect the Company's entitlement to recover all Charges in full in respect of the Booking, including any Waiting Time charges and, where applicable, cleaning or damage charges.

11.3  The Customer shall be jointly and severally liable for the conduct of all Passengers travelling pursuant to a Booking made by the Customer and shall fully indemnify the Company against all costs, losses, claims, expenses and liabilities arising from the conduct of any Passenger.

 

12.  Damage, Cleaning and Vehicle Downtime

12.1  The Customer shall be liable for, and the Company shall be entitled to recover from the Customer, any costs arising from damage to, or soiling of, any Vehicle caused by the Customer or any Passenger. Such recoverable costs include without limitation:

  • the reasonable cost of valeting, deep cleaning or specialist cleaning, with a minimum charge of £150 for any soiling event;

  • the cost of repair or replacement of any damaged component or fitment of the Vehicle;

  • lost revenue for the period during which the Vehicle is unavailable due to cleaning, repair or rectification, calculated at the Company's standard daily rate; and

  • any administration charge reasonably incurred by the Company in connection with the incident.

12.2  The Company reserves the right to charge the Customer's payment method held on file for any such costs without further notice, provided that it uses reasonable endeavours to notify the Customer of the charges as soon as practicable.

12.3  The Customer's liability under this clause is not capped by the general limitation of liability in Clause 19 and shall be recoverable in full.

 

13.  Luggage and Personal Items

13.1  All luggage and personal items are carried entirely at the Passenger's own risk. The Company shall not be liable for any loss, damage or theft of luggage or personal items unless directly caused by the negligence of the Company.

13.2  It is the sole responsibility of each Passenger to ensure that all luggage and personal items are loaded into the Vehicle prior to departure and unloaded from the Vehicle upon arrival. The Company accepts no responsibility for any item left behind following completion of the Service.

13.3  Where any item is found to have been left in a Vehicle, the Company's only obligation shall be to notify the Customer of its location and arrange collection at the Customer's cost. The Company shall not be obliged to store, transport, forward or return any such item.

13.4  The Company shall not accept liability for the carriage of valuables, cash, fragile items or items of exceptional value unless prior written agreement has been made with a Director of the Company.

14.  Safeguarding and the Transport of Minors

 

IMPORTANT SAFEGUARDING NOTICE — Please read this clause carefully before booking transport for any person under the age of 18.

 

14.1  The Company does not accept, and shall not be deemed to have accepted, any parental responsibility, duty of care or safeguarding obligation beyond the strict duty of safe carriage imposed by applicable transport law.

14.2  The Customer shall ensure, and warrants to the Company, that:

  • all legal requirements applicable to the transport of minors are complied with, including the provision of appropriate child car seats or booster seats as required by law;

  • adequate supervision arrangements are in place for any unaccompanied minor, and that the Company has been notified in advance of any unaccompanied journey;

  • the Company's drivers are not required to assume any responsibility for the handover, safekeeping or monitoring of a minor beyond delivery to the agreed collection or delivery point; and

  • all necessary consents and authorisations have been obtained from the relevant parent or legal guardian.

14.3  The Company does not accept Bookings involving the transport of any child under the age of 14 years on an unaccompanied basis unless a specific safeguarding protocol has been agreed in writing in advance and all conditions of that protocol have been satisfied.

14.4  Any breach of this clause by the Customer shall transfer all liability to the Customer in respect of any harm, loss or consequence arising from the transport of any minor.

14.5  School Bookings and educational institution Bookings are subject to the separate Safeguarding Addendum at Part V of this Suite, which shall apply in addition to this clause.

 

15.  Events, Weddings and Time-Critical Bookings

15.1  All event and wedding Bookings are made at the Customer's risk as regards timing. The Company accepts no liability for any disruption to any event, ceremony, reception or occasion arising from any delay, however caused.

15.2  Where a Booking is described as or reasonably understood to be time-critical, the Company shall use its reasonable endeavours to deliver the Services at the confirmed time, but does not guarantee arrival or departure at any specific time.

15.3  The Company shall not be liable for any loss, damage, disappointment or inconvenience arising from timing failure in relation to any event, including but not limited to:

  • late arrival at a wedding ceremony or reception;

  • delay in commencing a road show, conference or corporate event;

  • failure to connect with a pre-booked flight, train or ferry; and

  • disruption to any planned itinerary due to traffic, weather or other external factors.

15.4  The Events and Weddings Addendum at Part III of this Suite applies to all such Bookings and shall be read in conjunction with this clause.

 

16.  Cancellation Policy

16.1  The following cancellation schedule applies to standard individual vehicle Bookings:

16.2  The following enhanced cancellation schedule applies to events, weddings, multi-vehicle and specialist Bookings:

Notice Period (prior to collection time)
Cancellation Charge
24 to 72 hours
50% of total Booking value
Less than 24 hours
100% of total Booking value
International Bookings
Minimum 72 hours notice required; 100% if shorter
12 to 24 hours
50% of total Booking value
Less than 12 hours
100% of total Booking value
No-show / Cancellation on arrival
100% of total Booking value plus disbursements
More than 72 hours
Deposit only (non-refundable)
More than 24 hours
No charge

16.3  The Company reserves the right to vary the cancellation schedule for any specific Booking and shall communicate any variation in writing at the time of Confirmation.

16.4  No-shows are treated as cancellations on arrival and are charged at 100% of the Booking value. This applies regardless of the reason for the no-show, including flight delays, missed connections or medical emergencies.

16.5  Where a Booking is cancelled and a deposit has been paid, the deposit shall be applied against any applicable cancellation charge. Any shortfall between the deposit and the applicable charge shall remain payable by the Customer.

​

17.  Refund Policy

17.1  The Company's general position is that all amounts paid are non-refundable in accordance with the cancellation policy set out in Clause 16. Any refund made outside of that policy shall be entirely at the discretion of the Company and shall not establish any precedent or obligation.

17.2  No refund shall be made for any unused portion of a Booking, including unused waiting time, unused vehicle time within a booked duration, or unused mileage within a pre-agreed distance contract.

17.3  Refunds, where approved, will be processed within 14 days to the original payment method. The Company shall not be liable for any bank processing delays beyond that period.

 

18.  Complaints and Time-Bar

18.1  All complaints must be submitted to the Company in writing within 7 calendar days of the date of the relevant Service (or, in the case of a no-show or cancellation, within 7 calendar days of the Booking date). Any claim or complaint submitted after this period shall be time-barred and the Company shall have no obligation to consider, investigate or respond to it.

18.2  Complaints should be sent to: info@harringtons-of-london.com, marked clearly as a formal complaint. The Company shall acknowledge receipt within 5 working days and provide a substantive response within 14 working days.

18.3  The submission of a complaint does not suspend the Customer's obligation to pay all Charges by the applicable due date. The Company shall not accept a complaint as justification for withholding or deferring payment.

18.4  The time-bar provisions of this clause apply without prejudice to any statutory rights that cannot lawfully be excluded.

 

19.  Limitation of Liability

CORE LIABILITY LIMITATION — This clause is a fundamental commercial term of this Contract. Customers are advised to read it carefully.

 

19.1  Nothing in these Conditions shall limit or exclude the Company's liability for:

  • death or personal injury caused by the Company's negligence;

  • fraud or fraudulent misrepresentation; or

  • any other liability that cannot lawfully be excluded or limited under applicable law.

19.2  Subject to Clause 19.1, the Company shall not be liable, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any:

  • indirect or consequential loss;

  • loss of profit, revenue, business or anticipated savings;

  • loss of goodwill or reputation;

  • missed flight, missed connection, missed event or missed appointment; or

  • special, punitive or exemplary damages of any kind.

19.3  Subject to Clauses 19.1 and 19.2, the Company's total aggregate liability to the Customer in respect of any single Booking or series of connected Bookings shall not exceed the greater of:

  • the total Charges actually paid by the Customer in respect of the relevant Booking; or

  • £500 (five hundred pounds sterling).

19.4  The limitation in this clause reflects the agreed allocation of risk between sophisticated commercial parties and the Charges payable. The Customer should obtain its own insurance for any loss that would exceed this cap.

 

20.  Force Majeure

20.1  The Company shall not be in breach of these Conditions, nor liable for any failure or delay in the performance of any of its obligations, to the extent that such failure or delay arises from or is attributable to a Force Majeure Event.

20.2  In the event of a Force Majeure Event, the Company shall notify the Customer as soon as reasonably practicable and use its reasonable endeavours to mitigate the impact on the Customer.

20.3  Where a Force Majeure Event persists for a period of more than 4 hours from the confirmed Booking time, either party may cancel the Booking by notice in writing to the other. In such circumstances, any deposit paid shall be retained by the Company to reflect costs and commitments already incurred, and no further sums shall be payable by the Customer in respect of cancellation.

 

21.  Data Protection

21.1  Each party shall comply with all applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

21.2  The Company processes personal data in accordance with its Privacy Policy, which forms Part V of this Suite and is incorporated herein by reference.

21.3  For the purposes of the UK GDPR, the parties agree that each party acts as an independent data controller in respect of the personal data it processes in connection with these Conditions. Nothing in these Conditions constitutes either party as the data processor of the other or as joint controllers.

 

22.  Corporate Account Provisions

22.1  The Company may, at its sole discretion, offer a Credit Account to approved corporate Customers subject to satisfactory completion of the Company's account application process.

22.2  The Company may withdraw, suspend or alter the terms of any Credit Account at any time without prior notice, including in the event of late payment, breach of these Conditions or deterioration in the Customer's financial standing.

22.3  The Customer is liable for all Charges incurred through use of its Credit Account, including use by any employee, agent or third party authorised or purportedly authorised by the Customer. The Company shall be entitled to hold the Customer responsible for all account activity.

22.4  The Corporate Account Terms at Part II of this Suite apply to all Credit Account holders and shall be read in conjunction with these Conditions.

 

23.  Website and Digital Platform Use

23.1  The Company's website and booking platform are protected by applicable intellectual property law. The Customer and any Passenger agree not to:

  • systematically extract, scrape, harvest or reproduce any data, content or information from the Company's website or platform;

  • use any automated tool, bot, crawler or script to access or interact with the Company's digital infrastructure;

  • reverse engineer, decompile or disassemble any software or technology used by the Company; or

  • attempt to gain unauthorised access to any system, account or database operated by the Company.

23.2  Any breach of this clause shall entitle the Company to immediately terminate access and to claim all losses arising from such breach.

 

24.  Intellectual Property

24.1  All intellectual property rights in the Company's name, branding, website, marketing materials, vehicle livery and all content created by the Company are owned exclusively by the Company or its licensors.

24.2  No Customer or Passenger has any right to use the Company's intellectual property without the prior written consent of a Director of the Company.

 

25.  Variation of Terms

25.1  The Company reserves the right to amend or update these Conditions at any time by publishing the revised version on its website. The revised Conditions shall apply to all Bookings made on or after the date of publication.

25.2  The Conditions applicable to a specific Booking shall be those in force at the time of Confirmation. The Company shall use reasonable endeavours to bring material changes to the attention of existing Credit Account holders.

 

26.  Severance

26.1  If any provision of these Conditions is held to be invalid, illegal or unenforceable by any court or other competent authority, that provision shall be severed to the minimum extent necessary and the remaining provisions shall continue in full force and effect.

 

27.  Third Party Rights

27.1  No third party shall have any right to enforce any term of these Conditions under the Contracts (Rights of Third Parties) Act 1999.

 

28.  Entire Agreement

28.1  These Conditions, together with the Confirmation, the applicable Addenda and the Privacy Policy, constitute the entire agreement between the parties in relation to the Services and supersede all prior representations, negotiations and understandings.

 

29.  Governing Law and Jurisdiction

29.1  These Conditions and all Contracts to which they apply shall be governed by and construed in accordance with the laws of England and Wales. The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales in respect of all disputes arising out of or in connection with these Conditions.

 

30.  Notices and Contact

All legal notices and formal communications to the Company should be directed to:

 

Harringtons of London Ltd

Strata House, 34A Waterloo Road, London, NW2 7UH

Email:  bookings@harringtons-of-london.com  |  info@harringtons-of-london.com

Tel:  0208 150 7570

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